Who we are

Our website address is: https://3dprintpgh.com.

What personal data we collect and why we collect it

Comments / Reviews

When visitors leave comments or reviews on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Please be sure to remove any personally identifying information from any files which you wish to remain private before uploading to our site. This may include exif location data on photos or other personally identifying info. This is not required, however you assume all personal responsibility for not doing so.

Contact forms

Any information submitted on any contact forms on the site will be submitted and stored on our servers. This data may also be passed along to a third party seller if you intended to reach out to them. Regardless of whether your initial message was sent to our site or a seller, any entered information will be stored on our server.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Additional administrative cookies may be set as needed to facilitate our eCommerce shop and payment processing capabilities

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We collect anonymous Analytics data using the Google Analytics platform. This data helps us to improve our service and create a more seamless, user-friendly experience.

Who we share your data with

Your data may be shared with any seller which you have interacted with in order to help facilitate support requests. Your data will not be shared with any sellers that you have not had a previous interaction with.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personally identifying data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments and reviews may be checked through an automated spam detection service.

Your contact information

Your contact information will be kept private and shared only with sellers whom you have interacted with on an as needed basis.

Additional information

How we protect your data

We utilize secure password requirements for any accounts which have access to personally identifying information. Our site is also SSL secured, providing an encrypted connection between our server and your web browser. That means that you can trust that any data in transit between your device and our server is secure.

What third parties we receive data from

We utilize Stripe.com to pay our vendors, and will receive personally identifying information in the form of required business and tax documents to facilitate taxable payouts. Stripe.com retains this information, but does provide us with access to it for our administrative needs.